The BVCOG online ARIES help desk is up and running at http://ariesdesk.bvcog.org
Please use the help desk for the majority of your ARIES questions and problems, including:
Error reporting
Report requests
General ARIES questions
Permissions changes
Once you submit a ticket, please check back at the help desk for a response. All tickets will be left in "open" status for the meantime so that everyone can view solutions posted. When you return to the help desk to check on your submission, click on the "click" button next to your ticket to view my response/action taken.
Continue to email me with certificate requests, new users, duplicates, and password resets.
DO NOT PUT ANY CONFIDENTIAL INFORMATION IN YOUR REQUEST